​Cancellation and Refund Policy

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Group Matwork can be made free of charge up to 12hrs before a class. Cancellations made less than 12hrs before a class will require full payment. 

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Private and corporate class cancellations can be made free of charge up to 24hrs beforehand. Cancellations made less than 24hrs before a class will require full payment. 

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Courses - If you miss a class during the course, a link to the class recording will be sent to you to do any time over the 48hrs from when the link was sent.

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Privacy & Security Policy 

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Commitment to Data Security. Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. You can opt out of further mailings at any time.

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Contract Terms & Conditions

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All services purchased from Sonia Noy Pilates must be preceded by the applicant acknowledging that he/ she has no physical limitations preventing him/ her from participation.

 

All applicants under the age of 18 years must have consent, in written form, from a parent or guardian.

 

The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time.

 

Furthermore, all applicants release Sonia Noy Pilates, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. 

 

 

Registration & Purchase

 

To register or purchase from the Sonia Noy Pilates online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. 

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